Customer Service Representative - State Farm Agent Team Member
Full Time • Bensalem, PA
Benefits:
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Customer Service Representative – Licensed & State Farm Experienced
Ann Haviland State Farm Agency
Ann Haviland State Farm Agency
Are you a licensed insurance professional with hands-on State Farm service experience? Do you thrive in a customer-focused role but also know how to recognize opportunities to strengthen a customer’s protection? If so, Ann Haviland State Farm is looking for you.
We’re hiring a Customer Service Representative who can jump in with minimal ramp-up, confidently navigate State Farm systems, and deliver exceptional service while supporting in-book sales and retention efforts.
Why Join Ann Haviland State Farm
Use Your Experience – Step into a role where your State Farm knowledge is immediately valued.
Service That Matters – Help customers understand their coverage while recommending solutions that truly support their needs.
Support & Stability – Join a collaborative team that believes in development, shared success, and long-term growth.
Seamless Onboarding – Because you already know State Farm systems, you’ll integrate quickly and start making an impact right away.
Competitive Compensation – Strong base pay plus incentives tied to retention, customer satisfaction, and in-book sales.
What You’ll Do
Support customers with billing questions, policy changes, and claims follow-up.
Use State Farm platforms to service accounts accurately and efficiently.
Perform proactive policy reviews to identify coverage gaps or new needs.
Recommend additional products when appropriate to enhance customer protection.
Build strong, trust-based relationships that drive satisfaction and retention.
Assist with referrals and contribute to overall agency growth.
What We’re Looking For
Active Property & Casualty license (Life & Health a plus).
Minimum 1 year of experience in a State Farm agency or strong State Farm system proficiency.
Comfortable navigating service workflows and completing transactions quickly and accurately.
Service-driven mindset with the confidence to recommend additional coverage when beneficial.
Strong communication skills, detail orientation, and organizational abilities.
Proactive approach to follow-up, customer care, and problem-solving.
Ready to Bring Your State Farm Experience to a Team That Appreciates It?
If you’re looking for a role where your service skills, technical knowledge, and sales awareness are recognized and rewarded, apply today. Join Ann Haviland State Farm and build a career where service and opportunity go hand in hand.
Compensation: $45,000.00 - $65,000.00 per year
Ready to Launch Your Career?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Ann Haviland - State Farm Agent may be the right fit for you! Come work with an energetic, fun team at Ann Haviland - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none